Frequently Asked Questions About Returns

Frequently Asked Questions About Returns

• How can I return my order?

  You can return your order within 30 days of order delivery. You are responsible for the cost of the return. Returns are subject to our return/refund policy (in the footer). Read more

• How can I withdraw my order?

  You can exercise your statutory right of withdrawal within 14 days of receiving your order. You can do so through My Account/Orders or by using the statutory withdrawal form. Once we receive your… Read more

• How can I cancel an order?

  Sorry to hear you want to cancel your order. Please contact our customer service team if you have questions. Read more

• How long does it take to get my money back after making a return?

  After our warehouse receives and processes your return, you will receive your money back on the original form of payment within 7-10 business days. Shipping and delivery fees will not be refunded. Read more